However, a good piece of such software doesn’t come down to ordinary workplace surveillance. The monitoring can be implemented through on-premise software installed on your company’s servers or through web-based service with the data stored in cloud infrastructure. Although employee monitoring can include telephone tapping (for example, for call centers) and video surveillance (e.g., for retail space), the most common type of this software focuses on computer-based activities and records user actions by capturing interactions with a mouse and keyboard, making screenshots and video records, tracking geo-location, and more. According to him, subsequent audits showed that the app implementation had decreased the number of violations drastically due to the staff's awareness of continuous monitoring.īasically, this term covers a range of programs installed on work devices to collect specified data and allow senior staffers to supervise employees’ activities from a central location. “Few employees were sending business information to their private emails, so we have also discovered an insider threat and prevented further leaks,” says the chief security officer. They tested several solutions and chose Controlio for the perfect pack of UEBA features the app provides, including web filtering, content blocking, and real-time monitoring, along with capturing screen videos, emails, and keystrokes. They also wanted it to be suitable for deployment in remote work settings to anticipate the challenges put forward by the COVID-19 pandemic. To continue working with the client and provide better corporate data protection for all its patronage, the company needed to implement an employee monitoring tool with DLP features. Needless to say we purchased a subscription and have been using Controlio for over a year now.”Īn Asian computer software developer got concerned about employee behavior at the workplace following a cybersecurity audit that had been conducted upon the request of a government-associated client and revealed a number of data confidentiality violations. “We were really impressed by the app’s built-in KPIs, activity reports, and time-tracking features,” says the CEO, “We could not only spot candidates ready to go to great lengths to side with us but also arm our HR with clear data for ongoing performance evaluation and move away from attendance spreadsheets for payroll purposes to save us about 15 hours a month. They were recommended to try Controlio, and 14 days of the trial delivered valuable insights into their working processes. So, they were looking for a solution focused on the team members’ activities rather than project stages. They had a project management system in place to allocate tasks and monitor the progress, but the app provided no tools to automate time and activity tracking for performance evaluation. The crew members had different schedules, worked on different parts of projects, and were located in different time zones, so the agency’s CEO had a hard time piecing together all the variables to get a clear picture of the efforts invested by each worker into a common goal. Once I was able to review her work habits with her, she straightened right up and even started performing outstandingly,” says one of the company’s managers.Īs a result of Controlio’s implementation, the company could introduce clear-cut workplace policies, remove the identified distractions, and improve productivity to the extent that they were able to handle twice the previous number of clients without new hires.Ī digital agency headquartered in Canada faced issues with performance evaluation as its team started to grow and onboard freelance web designers and marketers scattered across a host of countries. “Before I had this software, I had had a problem employee who would surf the web and even watch streamed tv shows. This period was enough to reveal massive gaps in productivity, including the misuse of corporate Internet access. Since the company was low on funds, they selected Controlio’s 14-day free trial that allows monitoring up to 10 users, which suited the firm perfectly. Before deciding on hiring new employees, the company’s owner wanted to get visibility into the workloads thoroughly and decipher where the working time goes and whether or not the crew members engage in earnest. A small US-based law firm was struggling to expand its customer base as they were facing productivity issues preventing them from taking in more clients.
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